Oragic Privacy Policy

1. About Oragic

Oragic is a Mental Fitness platform designed to help users strengthen focus, emotional regulation, recovery, resilience, and self-awareness through short daily mental workouts.

Oragic is not a medical, psychiatric, or psychotherapy service. We do not diagnose, treat, cure, or prevent any medical or mental health condition. If you are experiencing a mental health emergency, please contact local emergency services or a licensed healthcare professional.

2. Our Privacy Principles

We follow these core principles:

• We do not sell your personal information.
• We do not share individual emotional check-ins with organizations.
• We provide organizations only anonymized and aggregated cohort-level insights.
• We collect only the data needed to operate, improve, and personalize Oragic.
• We aim to make data use transparent and understandable.
• We design Oragic with privacy, safety, and user trust in mind.

3. Information We Collect

We may collect the following categories of information.

3.1 Account Information

When you create an account, we may collect:

• name;
• email address;
• authentication provider;
• user ID;
• language preference;
• country or region;
• account creation date.

If you sign in using Apple or Google, we receive limited information permitted by those providers, such as your name, email address, or authentication identifier.

3.2 App Usage Information

We collect information about how you use Oragic, including:

• app opens;
• session activity;
• course progress;
• lesson completion;
• quiz completion;
• Calm Card usage;
• streaks;
• achievements;
• feature interactions;
• time spent in sessions;
• error and crash data.

This helps us improve product quality, understand engagement, and support user progress.

3.3 Mental Fitness Check-In Data

Oragic may ask you to complete warm-up and cool-down questions before and after a practice.

This may include self-reported information such as:

• stress level;
• focus level;
• mental energy;
• emotional intensity;
• confidence;
• clarity;
• recovery;
• task readiness;
• mood-related responses;
• free-text reflections, if enabled.

This data is used to show your personal progress and help us understand whether Oragic practices are creating measurable shifts.

We treat this information with special care.

3.4 Course, Challenge, and Progress Data

We may collect:

• course enrollment;
• challenge start date;
• challenge completion date;
• completed days;
• missed days;
• current streak;
• total sessions completed;
• before/after progress;
• feedback responses.

3.5 Payment and Purchase Information

If you purchase access through the App Store, Apple processes your payment. We may receive limited purchase-related information, such as:

• product purchased;
• subscription or purchase status;
• transaction status;
• renewal or cancellation status;
• anonymized purchase identifiers.

We do not receive your full payment card details.

3.6 Device and Technical Information

We may collect:

• device type;
• operating system;
• app version;
• IP address;
• approximate location based on IP;
• crash logs;
• diagnostic information;
• browser type if using the website.

3.7 Website and Form Information

If you visit our website or submit a form, we may collect:

• name;
• email address;
• organization;
• job title;
• message content;
• pilot request details;
• partnership interest;
• form submission date.

3.8 Organizational Pilot Information

If you join Oragic through a university, company, accelerator, or other organization, we may collect information needed to associate you with a cohort, such as:

• organization ID;
• cohort ID;
• promo code or access code;
• department or group, if provided;
• role category, if provided.

Organizations do not receive your individual personal responses.

4. How We Use Your Information

We use information to:

• create and manage your account;
• provide Mental Fitness workouts;
• personalize your experience;
• show your progress;
• calculate before/after changes;
• maintain streaks and achievements;
• provide Calm Cards and saved tools;
• improve content and product features;
• analyze app performance;
• detect bugs and crashes;
• process purchases;
• respond to support requests;
• send important service updates;
• operate pilot programs;
• generate anonymized cohort-level insights;
• conduct internal product research;
• support future scientific research where permitted.

5. Legal Bases for Processing

Where applicable under GDPR or similar laws, we process personal information based on one or more of the following legal bases:

• Contract: to provide the Services you request.
• Consent: where you give permission, such as optional research participation or marketing communications.
• Legitimate Interests: to improve Oragic, maintain security, analyze engagement, and develop our product.
• Legal Obligation: where we must comply with applicable laws.
• Vital Interests: in rare cases where processing is necessary to protect safety.

You may withdraw consent where processing depends on consent.

6. Organizational Dashboards and Aggregated Insights

Oragic may provide organizations with dashboards or reports for pilot programs and B2B partnerships.

These reports may include:

• number of registered participants;
• active users;
• completion rate;
• average streak;
• average recovery score;
• average focus improvement;
• average stress reduction;
• engagement trends;
• anonymized feedback themes;
• cohort-level recommendations.

Organizations do not receive:

• individual emotional responses;
• individual check-in scores;
• private reflections;
• personal mental health labels;
• individual progress histories;
• diagnosis-style information.

We only share anonymized or aggregated cohort-level data where individual users are not reasonably identifiable.

7. Research and Scientific Development

Oragic is developing a scientific Mental Fitness framework.

We may use anonymized or aggregated data to understand:

• whether users complete practices;
• whether users show before/after changes;
• which courses improve which dimensions;
• how Mental Fitness habits develop over time.

If we conduct formal research studies, academic collaborations, or publications that require additional consent, we will provide separate research information and request consent where required.

Participation in research will be voluntary unless otherwise clearly stated.

8. Artificial Intelligence and Automated Insights

Oragic may introduce AI-powered or automated features in the future, such as:

• personalized insights;
• recommended Calm Cards;
• progress summaries;
• suggested practices;
• organizational trend summaries.

We will not use AI to diagnose mental health conditions.

If AI features materially affect how we process your data, we will update this Privacy Policy and provide appropriate notice.

9. How We Share Information

We may share information with trusted service providers who help us operate Oragic, including:

• cloud hosting providers;
• authentication providers;
• analytics providers;
• crash reporting providers;
• payment processors;
• email and communication tools;
• form and CRM tools;
• professional advisors;
• legal or regulatory authorities where required.

These providers may process information only as needed to provide services to us.

We may use services such as Firebase, Google Analytics, Apple services, and other infrastructure tools to operate, analyze, and improve Oragic.

10. We Do Not Sell Personal Information

Oragic does not sell personal information.

We do not sell individual Mental Fitness data, emotional check-ins, or personal reflections to advertisers, employers, schools, or data brokers.

11. Marketing Communications

If you subscribe to updates, request a pilot, or contact us, we may send you relevant communications about Oragic.

You may unsubscribe from marketing emails at any time.

We may still send non-marketing messages related to your account, purchases, security, or service changes.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• account status;
• legal requirements;
• security needs;
• purchase records;
• research obligations;
• product analytics needs;
• user deletion requests.

When information is no longer needed, we delete it, anonymize it, or securely archive it.

13. Data Security

We use reasonable technical and organizational measures to protect information, including:

• access controls;
• secure authentication;
• encryption where appropriate;
• restricted internal access;
• monitoring and logging;
• secure infrastructure providers;
• regular review of data practices.

No system is completely secure, and we cannot guarantee absolute security.

14. International Data Transfers

Oragic may process and store information in countries other than where you live.

If personal information is transferred internationally, we take steps intended to protect it according to applicable law, including contractual safeguards where required.

15. Children’s Privacy

Oragic is not intended for children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

If future versions of Oragic are designed for schools or younger users, we will update our policies and implement appropriate parental, school, or legal consent mechanisms.

16. Your Privacy Rights

Depending on your location, you may have rights to:

• access your personal information;
• correct inaccurate information;
• delete your information;
• receive a copy of your information;
• object to certain processing;
• restrict certain processing;
• withdraw consent;
• opt out of certain data uses;
• file a complaint with a data protection authority.

To make a request, contact us using the contact details below.

We may need to verify your identity before processing certain requests.

17. California Privacy Notice

If you are a California resident, you may have rights under California privacy laws, including the right to know, delete, correct, and opt out of certain uses of personal information.

Oragic does not sell personal information.

We may collect categories of personal information such as identifiers, internet or network activity, app usage data, purchase information, and user-provided Mental Fitness responses.

You may contact us to exercise your rights.

18. European and UK Users

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under GDPR, UK GDPR, or similar laws.

Oragic LLC is the data controller for personal information processed through our Services unless otherwise stated.

You may contact us to exercise your rights or ask questions about our processing.

19. Account Deletion

You may request account deletion by contacting us at the email below or using in-app account deletion tools where available.

When your account is deleted, we will delete or anonymize personal information unless we are required or permitted to retain certain information for legal, security, accounting, research integrity, or legitimate business purposes.

To request deletion without using the app, see Delete your Oragic account.

20. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• operate the website;
• analyze traffic;
• understand visitor behavior;
• improve user experience;
• measure campaign performance.

You may be able to control cookies through your browser settings.

If we use non-essential cookies, we will provide additional notice or consent mechanisms where required.

21. Third-Party Links

Oragic may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before using their services.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will provide notice through the app, website, email, or other appropriate method.

The “Last Updated” date shows when the policy was most recently revised.

23. Contact Us

If you have questions about this Privacy Policy or your privacy rights, contact us at:

Oragic LLC

Email: [email protected]

Website: https://oragic.com

24. Final Note

Oragic is built around trust.

Your Mental Fitness journey is personal. Our goal is to help you understand and strengthen your mind while protecting the privacy, dignity, and safety of your data.